Are you ready for this? We don’t pay commission. Not on service sales, and not on product sales.
Have you ever walked into a store, and sales people accost you as soon as you step through the door? We all know that feeling and we don’t like it. That’s why we have designed our system to be team oriented and more enjoyable for our customers. How? We pay our staff by salary.
If you have ever been to Enright and Company you’ve probably noticed a pleasant feeling as soon as you walk in. Our Guest Services folks greet you, and offer you coffee, tea, or water with a smile. As you come further into the salon, everyone is smiling, laughing and having a good time. You should feel as though we are inviting you into our home as old friends.
Our team pay allows us to be more flexible to your needs. If your stylist is sick, on leave, vacation, or for any reason not available when you need them, try someone else. We don’t mind. In fact, encourage you to try it! Because we are not focused on individual achievement in sales, we are more focused on you. We like to call our job “being your day maker”.
This non-competitive client-focused mentality extends to products as well. When a team member is recommending a product it’s because they feel it’s the best product for you based on their experience and not because they are trying to make a commission on the sale. It’s the same on services too!
It’s not uncommon for you to receive services from several people. Unlike many salons you’ll notice stylists helping each other out. One stylist may apply your color, while a different stylist may come by and offer a hand massage. Your hair cut and pedicure may be with two different people, and your wax with yet another. We hope that you will feel comfortable with our entire staff and look forward to your visits!
So next time you feel like trying a new stylist, just let us know. After all, variety is the spice of life!
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